Shipping and Returns
Shipping
We can ship anywhere in the United States. In-stock items usually ship in 2-4 business days. Shipping prices will be shown in the shopping cart during checkout.
If your order contains an item that will take longer to ship, you will be contacted via the email provided at the time of your order.
All US orders of $300 or more get free USPS First Class shipping.
Returns Policy
We want your entire experience with us to be a great one! If you are unhappy in any way, please reach out to us at thoughts@woollyheadedideas.com and we will work with you to make sure you're happy.
Sorry, we don't offer exchanges. We recommend you return items and place a separate order for items you would prefer. Our items are unique and sell quickly, therefore, we cannot guarantee any item will remain in stock or be restocked once sold out.
We want you happy! We know you have choices. We appreciate you visiting our site and purchasing our products. If you, for any reason, are not completely satisfied with your order, you may return it for a full refund; provided that the items(s):
• Where not designated as non-returnable.
• Your return is made within fifteen (15) days of delivery.
• The merchandise is returned in the same condition as originally received by you (i.e., not used, with all product tags attached and in twisted hank form, not exposed to strong fragrances, not exposed to smoke).
Once the goods are received by us, we will refund your purchase price. You bear the risk of loss or damage during shipment (other than when returning non-conforming merchandise) and as such, you are advised to obtain appropriate insurance. Your refund will be credited back to the same payment method used to make the applicable purchase.
Items can be returned to:
Email thoughts@woollyheadedideas to obtain return address.
We greatly appreciate your business. Thank you for visiting our site!